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Get Develop Your Assertiveness (Creating Success) PDF

By Sue Bishop

Improve Your Assertiveness deals uncomplicated strategies to help you turn into extra assertive. filled with examples and workouts, it's a self-help consultant overlaying issues akin to: the significance of selection habit; pressure keep watch over, self-awareness and vanity; relationships; making and refusing requests; facing challenge humans.

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Extra resources for Develop Your Assertiveness (Creating Success)

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Compromise may seem a favourable option. Sometimes it is the best solution possible. However, if both sides give a little in order to gain something, often the best solution is not achieved – rather a watered-down version of the ideal. At worst, both of you may feel cheated and dissatisfied with the outcome. 4. You could suggest a solution where both of you ‘win’, neither is inconvenienced or has to expend time, energy or money. Why not drop off your partner and friend at the club before going to the meeting and collect them when your business is finished?

B — find being assertive difficult most of the time? C — find it difficult on occasion? D — find it easy to be assertive? It is unlikely that you will have had exact experience of the scenarios listed, but no doubt you will be able to recall similar situations in your own life. How do you respond when: At work you have to give an honest appraisal which involves negative feedback; you have to discipline a subordinate for lateness; there is a personality clash between you and a colleague; she or he always manages to make you extremely angry; your boss criticises you (a) justly (b) unjustly; 37 Now and Then you have to talk to a subordinate about a sensitive issue, such as making sexual or racial innuendoes; one of your subordinates has a personal hygiene problem; other members of your team have asked you to say something to her/him; your boss asks you to do something which you would prefer not to do – such as give a presentation; you are hurt by a rumour that has been circulated about you; you need to talk to your boss about better pay or conditions for (a) yourself (b) your staff; General your friends are discussing a subject about which you have strong personal views which are contrary to theirs; the person sitting in front of you at the theatre sits forward in his chair, obliterating your view of the stage; you have to return some faulty merchandise to a crowded department store; your car is still stalling a lot though you have returned it twice to the same garage for repair; professionals hide behind ‘technical jargon’ when you try to pin them down to a straightforward answer to your questions; after examination, your doctor fails to explain what he considers to be wrong with you – just silently reaches for his prescription pad; 38 Develop Your Assertiveness you are really angry with someone who you feel has taken advantage of your friendship; a friend has been verbally abused and is too frightened to confront her ‘attacker’; At home you need to say ‘No’ to the proposed visit of a relative; constant sniping by a partner, parent or child is threatening your self-worth; your sexual needs are not matched by your partner’s; you are infuriated by a persistent habit in someone you love; your partner/parent insists on making decisions for you; your partner/parent is too dependent on you.

Ostrich like? ‘If I can’t see him he’s less of a threat’ perhaps. The tone of voice will usually be quiet – in extreme cases there will be a nervous tremor. Speech may be tentative or hesitant with lots of ‘umms’, ‘uhs’ or mumblings. There may be an apologetic whining tone. 58 Develop Your Assertiveness Assertive body language The assertive person has an upright, calm, open posture with hands hanging loosely at the sides or in the lap. There will be little crossing of arms and legs, unless in an obviously relaxed manner.

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Develop Your Assertiveness (Creating Success) by Sue Bishop

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